In today’s fast-paced age of digital advancement, mobile apps are no longer a luxury, but a necessity. Since there are millions of mobile phone users, your business is bound to scale up faster with a mobile app that connects with those millions, than without one. The field service management industry is one such domain where mobile apps have become crucial. While most client-side operations happen smoothly, the field-side technicians often face discomfort in their job. Either with navigation or with billing, there are several hassles field technicians face that mobile apps help overcome! With a mobile app backing them, a big burden gets removed and they are able to do their job in a more efficient manner.
Here are 4 benefits of employing field service mobile apps:
1) Complete Navigational Convenience: Poor navigational facilities are a huge problem in the FSM domain. Field-side workers are seldom able to navigate properly and this results in them being unpunctual. With a field service management app for their navigational needs, all they need to do is drive to the place! Geo-tagging will help field technicians travel to the ticket location hassle-free; this will save a lot of time and money.
2) Seamless Resource Management: Different jobs require different resources. Plumbers need pipes; carpenters need planks and so on. As a field service management firm, you can’t buy all the equipment needed! With a neat resource management module in your mobile app, resources will be able to rent it or access it from your inventory, in a manner so neat that no confusion is ever caused! Mobile apps are of great use when it comes to resource management.
3) Swift Billing: Billing might be the last task, but it certainly isn’t the least important one. In fact, the billing experience has to be absolutely seamless. A field service management app will help field service technicians produce an e-bill in seconds and communicate it with the customer then and there. This saves both their time and the technician’s!
4) Fluid Task Management: When the business is booming and multiple orders are coming in, a mobile app will help the field workers manage multiple orders with ease and tend to them swiftly.
The field service management industry is speculated to reach the billion Dollar mark within the next 5 years, and ventures everywhere are looking to capitalize on this! With a powerful mobile app and software to digitize processes, you can see stellar success in your FSM venture. Try a free demo of the top-notch tool QuikAllot, and see how it will completely enhance your business, call us now!